If you’ve been thinking a lot about what comes next, you’re not alone.
With the vaccine rollout progressing steadily and the United States taking the first tentative steps to some degree of normalcy, many of us, are looking forward to spending time with friends and family, gathering for sporting events, concerts and the like, and taking part in the many activities we all took for granted prior to 2020.
But perhaps no one is thinking more about “what comes next” than health leaders. After a year marked by uncertainty and real questions about whether the U.S. system of caregiving would even hold, those responsible for charting the future of care are analyzing the data and gameplanning what to expect in 2021 and beyond.
COVID exposed how inefficiencies in one aspect of clinical care, in the supply chain, in patient movements and more can reverberate throughout the health system. “What comes next” will no doubt involve solving for the inadequacies and inefficiencies the pandemic brought to light.
At Central Logic, we’ve also spent the past year thinking about what comes next. And the answer is a natural evolution of where we’ve been.
Pulling In Data…Across the Patient Care Journey
Those who are familiar with Central Logic are likely familiar with the concept of the patient Access Center.
The patient Access Center coordinates intake and movement of the patient population within the health system, enabling disparate data at a system-wide level to coalesce. Staff scheduling, bed capacity, resource availability, transportation options, acuity capabilities, and more all come together with the Access Center, allowing what were a collection of separate facilities to integrate in a way that wasn’t possible before this information was united.
Staffed by clinical experts who know the intricacies of the health system they oversee, the patient Access Center can collect the data and disperse the resulting insights to all key stakeholders, who can take action to make processes more efficient systemwide, provide revenue opportunities and achieve optimum levels of patient care in the process.
The Arizona Surge Line is a perfect example of what’s possible when disparate systems are united around a core set of common data. Boiled down to its simplest explanation, this was a case where, using Central Logic’s solutions, nearly all of the healthcare organizations in the state – no matter if they were nonprofit, private or run by the government – worked together as essentially one system of care. In so doing, in one centralized location, the state’s leadership could know, in real-time, exactly how many beds were available in a geographic region, where to shift patients and where critical personnel were most needed – and those resources could be distributed quickly and with maximum impact.
While we would certainly consider the Arizona Surge Line to be a success, with Central Logic playing an instrumental role in helping hospitals within the state manage ICU capacity, labor and a variety of other resources, the entire endeavor made us consider the areas where we haven’t traditionally had much visibility.
Our question was this: if the Central Logic solution could have this much of an impact on outcomes and revenue just by focusing on patient movement into and around the hospital, what more would hospitals gain if we enabled them to orchestrate all patient movements?
The full totality of patient movement means not just traditional entry methods or transport between departments, but graduation from acute to post-acute care, transportation of the patient to any and all settings not limited to the hospital, tracking the patient throughout the 30 days following an acute care episode, discharge to a home care setting and more.
Our platform has long emphasized the need for patient orchestration, for coordinating the efficient movement of the patient into and within the health system. This has been possible through the advent and implementation of the Access Center, which pulls in the necessary data related to patient movement to ensure maximum efficiency.
But in 2021, our product is evolving further to take on aspects of the care journey that our platform hadn’t previously illuminated. We’re doing this because, for health systems to truly achieve systemness, for the entirety of organizations to be looked at as a single entity, they also need one touchpoint for all data points of the patient experience.
In 2021, Central Logic will evolve to become that single touchpoint. We’re moving beyond the Access Center, and what we’re set to unveil will enable health leaders to capture revenue from previously untapped sources. We’ll support clinicians in becoming the most effective providers they can be. And this will ultimately drive improved patient outcomes.
We can’t wait to show you what that looks like. Stay tuned.
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