Gated Manual Download

The Provider Engagement Program Manual supports strategic discussions for Access Center and Transfer Center leadership and clinicians who are looking to learn more about Access Center operations and provider onboarding.

In this manual you’ll get training on several topics including:

  • Access center purpose and services offered
  • Strategic direction and goals
  • Access center operations
  • Provider roles and expectations
  • Stakeholders involved in operations and leadership
  • Plan for implementation
  • Data, key performance indicators, and metrics for success

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And driving better performance

Minimum ROI
Average staff hours recaptured each month
Average patient
leakage reduction
Average first-year
transfer volume increase

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