Industry Insights
Improving Healthcare Access and Orchestration by Aligning Providers and Health systems
By Darin Vercillo, MD Chief Medical Officer, Central Logic The call came into a health system transfer center: A patient at a community hospital needed a vascular or neurosurgical consultation after presenting with dizziness and facial numbness, along with worsening...
Telehealth was a Bright Spot Long Before the COVID-19 Pandemic
By Julieta Ducasa, MSN Clinical Solutions Consultant, Central Logic Not a lot of positives have come out of the coronavirus pandemic. But telehealth has emerged as a bright spot, both for healthcare organizations and the communities they serve. I watched in awe as...
How Arizona Health Systems Went From Competitors to Collaborators to Load-Balance COVID-19 Resources
Written by Charley Larsen, RN, MSN, MBA, CNML, NE-BC, RN Senior Director, Banner Health Transfer Services Fierce Healthcare — June 17, 2020 — Many types of businesses in Arizona in mid-May began the process of reopening after weeks of COVID-19-related closures. As a...
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Blog
Hospital Transfer Center Software: Essential but Insufficient
When we’re working with health systems to introduce, implement and integrate their hospital transfer center software, it’s not uncommon for users to assume the installation will mark the conclusion of their journey to increasing their referral volume. In truth, it’s...
What I’ve Learned from Conversations about Post-Acute Care for Veterans
By Bill Gilroy Vice President, Government Solutions, Central Logic Why do many VA Medical Centers (VAMCs) struggle to efficiently arrange post-acute care (PAC) for our country’s veterans? What are the obstacles they face? I’ve spent the past several months looking...
Why Do Hospitals Transfer Patients?
Hospitals transfer patients for a variety of reasons, and almost all of them can be anticipated and planned for. In an ideal scenario, a hospitalized patient would remain within a single facility until such time that he or she is ready for discharge to a post-acute...
Read Gartner Report: The EHR Megasuite Oligopoly Will Result in Less Differentiation and Innovation — and Higher Cost of Ownership
Presentations
Transfer Center 2.0! Expanding the Role of Your Transfer or Access Center
Julieta Ducasa, former Nurse Manager at Baptist Health South Florida’s Transfer Center, discusses the initial and continuing value of transfer centers. The Transfer Center at BHSF has been established for over five years and has been immensely valuable to the...
Perfecting Patient Flow Through Real-Time Demand Capacity Management
Deborah Kaczynski, Senior Administrative Director at UPMC Mercy, presents on “perfecting patient flow through real time demand capacity management” teaches staff how to improve overall patient flow in the hospital through proper predictions and planning. No more...
Hardwiring Flow: Medical Leadership, Patient Flow, Customer Service, and Patient Safety
IHI faculty Dr. Kirk Jensen gives a high-level overview of hospital operations covering specifics of the four pillars of patient flow—medical leadership, patient flow, customer service, and patient safety—and how to “hardwire” efficient process for each. He discusses...
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