Industry Insights
Improving Healthcare Access and Orchestration by Aligning Providers and Health systems
By Darin Vercillo, MD Chief Medical Officer, Central Logic The call came into a health system transfer center: A patient at a community hospital needed a vascular or neurosurgical consultation after presenting with dizziness and facial numbness, along with worsening...
Telehealth was a Bright Spot Long Before the COVID-19 Pandemic
By Julieta Ducasa, MSN Clinical Solutions Consultant, Central Logic Not a lot of positives have come out of the coronavirus pandemic. But telehealth has emerged as a bright spot, both for healthcare organizations and the communities they serve. I watched in awe as...
How Arizona Health Systems Went From Competitors to Collaborators to Load-Balance COVID-19 Resources
Written by Charley Larsen, RN, MSN, MBA, CNML, NE-BC, RN Senior Director, Banner Health Transfer Services Fierce Healthcare — June 17, 2020 — Many types of businesses in Arizona in mid-May began the process of reopening after weeks of COVID-19-related closures. As a...
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Blog
Intelligent Transport: Because Faster Is Better for Patients and Providers
By Darin Vercillo, MD Chief Medical Officer, Central Logic Faster isn’t always better. But, in the case of a patient who urgently requires a transfer to another facility for a higher level of care, it almost certainly is. The maxims “time is myocardium” and “time is...
From COVID-19 Crisis Response to the ‘Next Normal’ — the Pivotal Role of Access Centers
As the second wave of COVID-19 has peaked or is nearing its apex in many areas of the country, healthcare organizations aren’t congratulating themselves on a job well done —though kudos are richly deserved. They’ve already moved on to organizing vaccinations and...
Chipping Away at Avoidable Days: How Even Small Improvements in Patient Length of Stay Add Up
For hospitals and health systems seeking to maximize revenue and resource utilization while providing an impeccable patient experience, any unnecessary extension of the patient’s stay can dramatically hinder performance. Imagine that each step in the patient’s journey...
Read Gartner Report: The EHR Megasuite Oligopoly Will Result in Less Differentiation and Innovation — and Higher Cost of Ownership
Presentations
Transfer Center 2.0! Expanding the Role of Your Transfer or Access Center
Julieta Ducasa, former Nurse Manager at Baptist Health South Florida’s Transfer Center, discusses the initial and continuing value of transfer centers. The Transfer Center at BHSF has been established for over five years and has been immensely valuable to the...
Perfecting Patient Flow Through Real-Time Demand Capacity Management
Deborah Kaczynski, Senior Administrative Director at UPMC Mercy, presents on “perfecting patient flow through real time demand capacity management” teaches staff how to improve overall patient flow in the hospital through proper predictions and planning. No more...
Hardwiring Flow: Medical Leadership, Patient Flow, Customer Service, and Patient Safety
IHI faculty Dr. Kirk Jensen gives a high-level overview of hospital operations covering specifics of the four pillars of patient flow—medical leadership, patient flow, customer service, and patient safety—and how to “hardwire” efficient process for each. He discusses...
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