Patient leakage from a health system network is an emerging critical issue facing healthcare leaders. As Medicare and Medicaid reimbursements continue to negatively affect operating margins for even high-performing health systems, competition for privately insured...

Health systems face many competing care quality and financial performance improvement priorities and new risk-based revenue arrangements. Faced with these challenges, it is no wonder that some health systems have not considered how increasing patient transfers from...

Over the last decade, health systems have invested substantial time and money in technology such as electronic health records (EHRs), secure communication, and decision support to improve patient care. However, systems in the midst of these technology upgrades often...