Presentation Archive

Lean Patient Throughput: Managing Capacity More Efficiently

Lean methodology, used successfully in the manufacturing industry for decades, includes principles and practices that effectively apply to healthcare inefficiencies. Lean can benefit healthcare by streamlining activities, improving quality through process standardization, and eliminating waste such as waiting, reworking and errors.

In this webinar, Patient Flow Consultant, Michael Harrington, MPT, MBA, discusses lean principles that directly address complexities associated with patient throughput, capacity optimization and resource management.

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The Practicality of 95% Reliability in Patient Flow Process Design

The implementation and sustainability of a patient flow process requires understanding the importance of simplicity. World-class performance does not require perfection, but rather good process design linked to measurable outcomes by known science. A few key observations can quickly determine if the patient flow process being designed has the potential to be successfully implemented and sustained over time. In this presentation, Roger Resar, Senior Fellow at IHI, teaches a methodology to achieve 95% reliability in process design. Read More

Managing Variability in Hospital Patient Flow

Managing variability in patient flow drives unprecedented improvements in patient throughput, working conditions, and quality and safety of care. This methodology has been endorsed by the Institute of Medicine and American Hospital Association, and was the central theme of JCAHO’s 2009 patient flow manual.

In this presentation Variability Methodology will be introduced by Dr. Eugene Litvak (President and CEO of IHO) along with the benefits of applying the principles and practices of this methodology to the healthcare delivery system. This presentation will also provide a practical course of action to add uninsured to hospital demand without building more beds and hiring more nurses, while significantly improving quality of care and patient safety.

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Building a Value-Based Healthcare System

America’s healthcare expenses are a major liability threatening our ability to remain economically competitive. In his presentation, former U.S. Health and Human Services Secretary, Governor Michael Leavitt, discusses his solution to this problem: transforming to a single-price cost healthcare system, thereby creating a powerful, behind-the-scenes level of coordination and accountability that does not exist today. Gov. Leavitt will detail how we must replace volume-of-care with value-of-care as the most important virtue in the way we pay for and consume health care in this country.

Learn the ‘Four Cornerstones’ health care workers can focus on to help make this transformation happen: quality measures, cost comparisons, interoperable electronic health records and incentives.

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Webinar: Overcoming Barriers to Maximize Patient Throughput

At a time when reimbursements are increasingly difficult to obtain, hospitals are making every effort to enhance throughput and optimize capacity. An inability to streamline patient flow quickly leads to stagnation, overcrowding, and dissatisfied staff, patients, and families. Empty beds are missed opportunities for your patients, and for your bottom line.

Patient flow consultant Jessica Andringa (RN, BSN, MHA) will share the most common barriers to effective hospital-wide throughput and provide solutions to maximize patient flow in your facility and across your system.

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Optimizing Patient Flow in Real Time

Inefficient patient flow can have an adverse effect on many areas of the hospital. Boarding of patients in the ED or the PACU can greatly affect quality of care and have a detrimental affect financially on your hospital. While the ED is often the center of attention with respect to patient flow issues, a strategic, hospital wide approach, utilizing Real Time Demand Capacity Management is necessary and will lead to much greater success in optimizing patient flow within your hospital. With improvements in patient flow, harmful delays and overcrowding can be reduced. This will help ensure that patients are at the right level of care all of the time. In this presentation, IHI faculty and UPMC Senior Administrative Director Deborah Kaczynski will explain successful capacity optimization methodologies.

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Winning Physician Buy-In

Changes in hospital operations are periodically necessitated when physicians, executive leadership, and staff aren’t aligned in providing quality and service to patients. The million dollar question is: How do you get physicians on-board and inspire and motivate them to buy-in? Dr. Kirk Jensen, CMO of Best Practices Inc., walks through the process of winning physician engagement through examining key-drivers, execution tactics, optimal activities, and ultimate goals.

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Care Coordination: Streamline Hospital Operations and Enhance Patient Experience and Care

The improvement of care coordination and patient flow within healthcare systems is paramount to the success and sustainability of healthcare delivery models today. The integration of a centralized Admissions and Transfer Center supporting the eight-hospital Cleveland Clinic system has helped enhance care coordination across the organization, thereby increasing incoming transfers and admissions.

Joelle Lofaso, BSN, RN, oversees Admissions and Throughput at Cleveland Clinic and shares the steps and processes used by this world-renowned organization to enhance care management across silos, departments, and facilities.

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Smoothing Flow in the Continuum of Care to Achieve Success Under Payment Reforms

Patient flow through the complex hospital environment has always been a challenge.  Success under payment reform is an even bigger challenge.  The key to successful patient flow under payment reform is understanding and leveraging the full continuum of care.  Only if we focus on the continuum will we truly be successful in optimizing patient flow. Christy Dempsey, CNO at Press Ganey Associates, discusses how organizations leverage data and best practices to be successful in this new healthcare paradigm.

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Aligning Multidisciplinary Forces to Streamline Flow in an Integrated Healthcare System

The Presbyterian Hospital, a tertiary 453-bed hospital in Albuquerque, NM, was plagued with patient throughput issues that severely impacted hospital operations. Seeking to improve these issues, the Adult Inpatient Medicine Service group started working on a Lean Six Sigma Project. The result was successful and spread throughout the hospital. Presbyterian’s patient flow has been significantly improved since then. Learn the specific improvements and methods in this presentation by Dr. David Yu, Beth Cumbie, and Dusty Chavez.

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