A great deal of health system leaders’ attention and energy over the past several years has been devoted to the transition to value-based care models, managing patient populations, and leveraging analytics to measure and improve performance. Less scrutiny, however, has been dedicated to how patients access care.
In this report, you’ll see what senior healthcare executives have to say about the state of their health systems and their struggles with patient leakage and how retaining and acquiring new patients can have a direct impact on your bottom line. Some highlights include:
of executives say patient leakage is a priority this year
say patient leakage is a significant obstacle to their financial goals
say addressing patient leakage has become more important as value-based payments have increased
of health systems who definitely have a strategy to reduce leakage have the right tools to accomplish their goals