1 Our client knew there was a problem

Administrators at a large system in the Southwest had a goal of increasing market share.

But challenges of declining referrals, lengthy transfers, and frustrated physicians were standing in the way.

2 So we took a look under the hood

We conducted a no-cost, comprehensive analysis of their system—assessing their performance against their competitors and gathering baseline data.

3 We came up with an action plan

• Eliminate duplicative transfer center processes

• Increase visibility of transfer opportunities to reduce patient leakage and lost transfers

• Create consistent processes & improve reporting

4 And a vision for how it could make a difference

 
We projected that, by partnering with Central Logic to streamline their processes, their system could increase volume by 10% or $2 million a month—at a minimum.

We also guaranteed ROI within 33 days of going live.

5 Then we got to work—together

Our team partnered with system staff, working on-site to implement best practices, integrate with existing solutions, and configure our purpose-built software.

Implementation took just a few weeks—and on day 31, their system achieved ROI.