Here’s a look at how we do it
1 Our client knew there was a problem
While one of the 30 largest health systems in the country was expanding in reach, logistics leadership noticed two concerning trends between 2016 and 2018, referral volume growth decreased from 13.7% to 2.4%, while average transfer time had crept to 198 minutes.
Rather than a picture of growth, their data told a story of frustrated providers, poor patient experience, and less-than-ideal outcomes that threatened the system’s long-term stability.

2 So we took a look under the hood
By request of the senior director of transfer services, Central Logic conducted a no-cost, in-depth analysis to uncover the operational imbalances causing these trends.

3 We came up with an action plan

- Standardize transfer operations system-wide
- Visualize physician capacity
- Develop reporting to identify trends

4 And a vision for how it could make a difference

- Reduce time to definitive care
- Serve an additional 3,300+ patients
- Add $26.4 million in potential revenue

5 Then we got to work—together
The Central Logic team partnered with system staff to streamline processes, integrate with existing solutions, and configure our purpose-built software. After implementation, we stay in close touch to help staff measure performance, improve insights, and more.

But that’s not all
Since implementing Central Logic’s solution in 2018, the system has realized system-wide oversight into every aspect of patient transfers—supporting improved outcomes and better provider experience.
95%
Reduction in transfer acceptance time
152 DAYS
Achieved ROI on Central Logic solution
67 MINUTES
Average reduction in transfer time within 6 months
See similar stories of system-wide success
For us, “better” doesn’t stop at the bottom line
Our risk-sharing agreement means that our clients see dramatic financial returns after partnering with Central Logic—but that’s not all we offer. See how improving access to care can impact every aspect of your health system’s operations and outcomes.

Drive strategic growth
Manage revenue cycles, increase market share, and achieve sustainable margins.

Streamline operations
Balance case mix, drive culture change, reduce labor costs, and drive referrals.

New! Executive Analytics
Visualize transfer volume trends and projections so you can understand growth patterns and make informed decisions on how to improve your bottom line.
Learn more about our solution

Our Solution Overview

Analytics Overview
We’ve brought better results to 400+ sites. Yours could be next.


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