General Guidance
Infection Prevention and Control Recommendations for Providers (CDC)
Evaluating and Testing Persons for COVID-19 (CDC)
Hospital Preparedness Assessment Tool (CDC)
Checklist for infection prevention and control, identification and isolation of patients, transmission precautions, and other critical components
Healthcare Professional Preparedness Checklist for Patients with Confirmed or Possible COVID-19 (CDC)
Succinct policy and procedure checklist
Discontinuation of Home Isolation for Persons with COVID-19 (CDC)
Preparedness Checklist for Nursing Homes and Other Long-Term Care Settings (CDC)
Scenario-based scripting for visitor restrictions at hospital and clinics
Door-to-Door Protocols for Patients and Clinical Teams
Patient Guidance (Johns Hopkins)
Patient Guidance (Spanish) (Johns Hopkins)
Guidance for Registration (Intermountain)
A step-by-step protocol for keeping patients and staff safe through the patient registration process
Clinical Assessment Guide (Intermountain)
Isolation, clinical evaluation, and COVID-19 testing protocols
Comprehensive Door-to-Door Protocol for Clinical Teams (Nebraska Medicine)
Guidance for patient arrival, assessment, testing, and discharge
Announced Arrival Protocol (Nebraska Medicine)
Instructions for patients who have called ahead
Announced Arrival Protocol (Nebraska Medicine)
Instructions for patients who have not contacted the clinic prior to arrival
Emergency Department Recommendations for Triaging COVID-19 Phone Calls (Illinois Department of Public Health)
Instructions for calls seeking information versus care
Guidance for Transporting Patients with or Under Investigation for COVID-19 (Nebraska Medicine)
Inpatient Care Process (Intermountain)
Infection protection and care plans by patient and care unit type
ED and Clinic Care Process (Intermountain)
Infection protection and care plans for ED/clinic patients
Clinical Service Line and Ambulatory Services Guidelines (AdvocateAurora)
Comprehensive guide for clinicians and operational leaders in all ambulatory units
Screening and Testing
ED COVID-19 Screening Protocol (Nebraska Medicine)
Drive-Thru Medical Screening Exam Clinical Practice Guideline (Atrium Health)
Checklist for Setting Up Drive-Through Testing (UW Medicine)
Healthcare Personnel Exposure
More Resources
General COVID-19 Education Resources
Access Center & Communications
Workforce Strategy & Operations
Contingency Planning
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