Technology Eases the Minds of Patients, Study Says

Recent research from Wolters Kluwer Health has concluded that 73 percent of Americans are concerned about medical mistakes—a perception that can harm hospital and provider reputations.

Perceptions have power and are sometimes difficult to alter. Remember trying to convince your kindergartner that their measles booster shot would not hurt them—despite what their older brother told them? Or assuring your teenager that coming home by curfew is not a death-sentence—regardless of how late their friends are staying out? (I currently have three teenagers.)

Hospitals recognize the powers of perception. Patient perceptions can improve or inhibit treatment and in unfortunate cases, can discourage people from seeking the higher care they need.

However, there are two sides to this coin. In the same research findings, Wolters Kluwer indicated that 68 percent of Americans feel that, “technology adoption has had a positive impact when it comes to reducing room for error,” indicating that patients and families feel technology is reducing medical mistakes.

Forward-looking hospitals nationwide are embracing technology to support their system-wide operations, thus helping alleviate some consumer fear about medical error.

Particularly, the integration of patient flow software is assisting hospitals in the accurate delivery of care. Patient transfer software captures critical patient data during transfer and admission. By simultaneously allowing referring facilities and accepting physicians to communicate about the needs of the patient, this technology reduces errors during transfers. Information about a patient can be shared with the appropriate departments instantly and confidentially, allowing for preparation around a patient’s specific needs.

The adoption of bed management software is also improving operations and reducing error. Proper bed management systems have powerful and customizable workflows that allow for optimized patient LOS, enhanced discharge planning, and reduced medical mistakes. Additionally, many aspects of bed management technology are visible to patients allowing them to see technology increasing the accuracy and efficiency of the nurses who are care for them. Touchscreen wallboards, such as the one displayed here, are replacing nursing whiteboards, reducing error. wallboard-200x149

As stated, consumers feel that medical errors in hospitals can be reduced by the adoption of technology. In our experience working with some of the top hospitals around the country, we have seen technology reduce medical error. The perception has become reality.

If you’d like to learn more about how bed management and transfer center software can help reduce errors in your care delivery process, please contact me.