Transfer Center Overview: Memorial Hermann’s Approach

Cheryl Fleming, System Transfer Center Director at Memorial Hermann, walks through Memorial Hermann’s Transfer Center approach.  She explains how a single transfer center supports their 10 hospital system as well as other hospitals in the Houston, Texas area. She highlights how Memorial Hermann leverages patient flow technology to manage their processes efficiently and she summarizes the value of strong reporting capabilities. Cheryl also discusses the importance of getting buy-in from executive leadership across all involved hospital departments.

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