Reporting and Measurement: A Transfer Center’s Impact on Process, Productivity, & Unity

Julieta Ducasa, Transfer Center Nurse Manager with Baptist Health South Florida, discusses the impact reporting and measurement have had on Baptist Health.  The introduction of an automated transfer center system more than five years ago has given hospital administrators greater visibility into activity, allowing them to improve processes across divisions and departments. The net result has been increased alignment and unity across the hospital system.

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