Presentation Archive

Trauma, Trillium, and Traffic: An Oregon Journey

A makeover at Sacred Heart Medical Center in Oregon included: 1) a revamped Level 2 Trauma Program, 2) the creation and implementation of a re-engineered transfer center, and 3) managing the expansion of of 40,000 new Medicaid lives. In this presentation, Michelle Skinner will walk through how this expansion impacted the hospital and its patients and discuss how to get started with an access center with limited time.

Read More

EMR+RTLS = Enhanced Patient Flow and Care Coordination

UW Health recognizes the importance of health information technology to improve the patient experience and operational efficiency. In this presentation, representatives from UW Health will provide an overview of what an RTLS Solution is, discuss the development and implementation of the integration between an RTLS and the EMR, outline how the RTLS system can be used to drive process improvement, and identify opportunities for integrating additional systems and technology.

Read More

Out of the Gate and Running! A Transfer Center Startup Story

By 2013, executives at Maimonides Medical Center recognized the potential value of a centralized transfer center and incorporated an initiative to create one into their strategic priority plan. In this presentation, representatives from Maimonides Medical Center will walk explain how the transfer center fits into the care ecosystem.

Read More

Running a Transfer Center with Non-Clinical Staff. It Can Be Done!

Transfer centers have morphed into multifaceted department that centralize services for the entire health system. Listen to the representatives from legacy health describe how with the appropriate support, structure, and processes, non-clinical staff can successfully triage patient symptoms, asses their needs, and place them in the proper unit.

Read More

The Princess Bride Meets Healthcare Reform

The U.S. healthcare system is plagued with three structural flaws: 1) a lack of evidence-based standards, 2) lack of patient engagement, and 3) misaligned financial incentives. Bending the cost curve requires us to solve all three of these problems simultaneously. In this presentation, Vice President of Healthcare transformation, Joe Mott will explore Intermountain Healthcare’s strategic plan to do just that.

Read More

Leveraging Work Force Cultural Determinants: Forging a More Effective Partnership Between Tribes

Physicians and nurses comprise the two most visible front line tribes of health care. Co-habitating within the same eco-system are administrative colleagues with a broad spectrum of responsibilities. In this presentation, Norm Dinerman will define a number of markers which distinguish the work place cultures of these three dominant tribes and the need for these individuals to achieve an alignment of beliefs and problem-solving strategies across the cultures to ultimately work together and provide outstanding patient care.

Read More

Let My Patients Flow! Streamlining the OR Suite

Knowing that Robert Wood Johnson University anticipated a significant increase in patient volume for their OR suite, leadership realized that an objective data driven analysis needed to be conducted to assure optimal performance. This session describes the use of lean management principles and simulation modeling to streamline the flow through the entire OR suite of this large, complex urban hospital.

Read More

The Potential Impact of Patient Flow on Population Health Management

In this webinar, Dr. Darin Vercillo, MD and chief medical officer at Central Logic, explores the relationship between patient flow and population health, and discusses the trends, techniques, and technology that must be in synergy to provide cost effective, quality care.”Population health management” is critical to a healthcare system’s success. By strategically positioning transfer center and patient flow directors, the system can create an environment that reduces readmissions, improves post-acute care and behavioral health, increases financial ROI, and improves patient care coordination and satisfaction.

Read More

Today’s Modern Healthcare Contact Center

In this webinar, Scott Jordan, Central Logic’s VP of consulting and education services, discusses the basics of transfer center management, explains the current needs and standards of a modern center, demonstrates how to approach a quality assurance strategy, describes the REAL acronym and its implications, and concludes with 10 important takeaways for a successful transfer center implementation.

Read More

What You Should Know About a “Patient Placement Supercenter”

“Patient Placement Supercenters” are emerging to create efficiencies throughout the system with patient flow, bed management and transfer center management. In this webinar, Patient Flow Solutions Specialist, Bob Teed, RN, BSN, CCRN, CMSRN, explains the various components of a “Patient Placement Supercenter,” how this Supercenter fits into the existing patient care ecosystem, and offers some key considerations for success.

Read More