Case Studies

Mercy Medical Center-Des Moines is a not-for-profit Catholic healthcare provider. The system comprises several Iowa facilities: Mercy Medical Center-central campus, Mercy Medical Center-West Lakes, Mercy Medical Center-Centerville, Mercy Children’s Hospital & Clinics, and Skiff Medical Center in Newton. Mercy is served by approximately 7,000 staff members, along with about 1,200 physicians and allied health professionals, […]

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Based in Newport News, VA, Riverside Health System is a nonprofit organization serving a large portion of eastern Virginia. The system consists of Riverside Regional Medical Center and five other acute care hospitals, along with three physician practices, four cancer centers, three surgery centers, nine skilled nursing facilities, home care services, and a number of […]

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Emergency physician productivity, market share, and data management at the flagship facility of a regional medical system are enhanced through implementation of an industry-leading transfer center solution.

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An award winning, software application designed to effectively manage the patient flow process The Client Headquartered on the east coast, this non-profit, healthcare organization is one of the largest in its state, and provides medical care services to more than five million residents. The organization employs over 10,000 healthcare professionals, including more than 2,500 licensed […]

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Clinical Arm of World-Renowned Emory University Deploys Industry-Leading Patient Transfer Management Software Solution Across Three High-Profile Atlanta Facilities The Client Based in Atlanta, Georgia, Emory Healthcare is the clinical arm of the Robert W. Woodruff Health Sciences Center of Emory University, which focuses on patient care, education of health professionals, research addressing health and illness, […]

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Award-winning regional health system adopts Central Logic Transfer Center™ to process increasing patient flows, reduce headaches, and improve documentation and reporting capabilities. The Client Baptist Health South Florida is the largest faith-based, not-for-profit healthcare organization in the region, with a sterling reputation for medical and service excellence. With roots dating back five decades to the formation of its […]

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In 2011, St. John’s Hospital in Springfield, Illinois instituted an innovative patient transfer program called SJS CONNECT. A typical transfer center coordinates in-bound transfers of patients from providers’ offices into acute care hospital settings where a higher level of care can be provided. Through the efficient use of SJS CONNECT Regional Transfer Center, St. John’s […]

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Without effective processes, transferring patients can take hours. Process gaps can also result in inefficient operations reducing the quality of patient care while increasing hospital costs. However, when patients are quickly and efficiently transferred to the appropriate level of care, the quality of care increases, hospitals can serve more patients, and hospital fiscal performance improves. […]

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As hospitals and systems nationwide continue improving their processes, transfer centers are becoming increasingly common. Transfer centers are specialized call centers that coordinate inbound transfers of patients from primary care providers’ offices, freestanding emergency clinics, and community hospitals into acute care settings where a higher level of care can be provided. The benefits of a […]

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